Whenever you have car trouble, it’s much better to plan ahead and know what exactly it is you need to do to get the best towing company. This will save you time and money if you do it correctly. The following tips are provided by a towing San Diego company, they will tell you why it’s better to get a flatbed tow truck, how information helps the customer as well as the company, among other insights. Please read on to make sure you get the best towing service when you need it.
Provide as much information as possible
When you’re ready to hire a towing company, know that the more details you give out, the better prepared they will be. Is your car a 4WD or a 2WD? Is the drive on the front or rear wheels? Will the condition of the car allow it to be dragged? Maybe you need a flatbed tow truck. Anything that lets them get a better picture before getting there will directly impact their effectiveness and the time it takes them to get the job done.
When you first call them up, avoid being on of those annoyed customers. Nobody wants to deal with someone disrespectful, right? So make it easier on yourself and the company by showing some courtesy, you can even walk away with a discount by using this simple practice.
Get flatbed towing
For special care to your vehicle, ask for flatbed towing. This type of service will allow your car to rest safely on top of a truck for the entire process, minimizing greatly the risk of wear or damage. It will be tied down in areas that are designed for this kind of towing. Actually, this is the way vehicles are delivered to dealerships.
You need to be there at all times, making sure your car is handled with care. Avoid being surprised by dents or scratches after you pick it up. It’s better to watch the towing operator as he does his job.
Lastly, the best way to get a great company is to do some reading about their service quality. Get on review sites for local services, and read up on 3 or 4 companies. You should be trying to spot complaints about hidden fees, or praises about how great the driver was. This, along with the price they charge, should be the determining factors of your decision.
Make sure you leave the appropriate feedback once you’re done working with them. Warn people if necessary or recommend them for doing a good job. Either way, you’re doing your community a big favor by pointing them in the right direction.
Following these steps you will save yourself a fair amount of stress and frustration. Dedicated to towing Chula Vista drivers’ cars on a day to day basis, the towing company consulted for this article assures that a customer helps them a great deal when they give specific information about their car and the situation, so you should feel encouraged to do so when you’re in need of this service.